Improving the Consumer Experience with Best-in-Class Standardization

AST’s Consumer Protection Case Management (CPCM) solution, built on the reliable Salesforce platform, provides a streamlined, modern, and efficient means of managing consumer protection cases and the investigation process.

Eliminate manual processing and reduce time and cost with paperless, no-touch constituent services. Our extensible and scalable solution, purpose-built for case management, streamlines communication and increases collaboration across departments, with citizens, and with businesses. Best-in-class standardization on the Salesforce platform enables self-service for consumers, dashboards and reports for data visualization, and accessibility anywhere with cloud.

AST’s unparalleled expertise in modern government solutions delivers accelerated time-to-value and intuitive automation for citizens and government employees, all in a partnership you can trust.

  • No-touch services for constituents
  • Increased internal and external collaboration with social tools
  • Accessibility anywhere with cloud
  • Automated workflow for citizens and government employees
  • End-to-end experience
  • Mobile-ready with responsive design built-in

Key Benefits of This Solution


Scalable & Extensible

Quickly adapt to growth and increased demand.


Easily Configured

Reach your goals faster with clicks, not code.


Modern UI

Achieve higher user adoption with a modern interface.


Accelerated Time-to-Value

Realize quick ROI with out-of-the-box functionality.

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Select Salesforce Customers

Contact us to learn how Consumer Protection Case Management can benefit your organization.

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