Posted on by AST LLC Posted in Latest News — No Comments ↓

In May, AST CEO Pravin Kumar visited our offices in Pune, India for vital face time with our offshore teams and an all-hands Town Hall meeting to provide updates and direction for the promising future of AST. 

While on-site, Mr. Kumar spent time, one-on-one, with AST’s Offshore Senior Vice President, as well as Practice Directors and Managers, to discuss AST’s business strategies and roadmap to meeting organizational goals, as well as challenges and the solutions to address them.  Mr. Kumar delivered the important message of driving positive change and generating exceptional performance and customer value as AST’s Global Delivery Center.

At the Town Hall meeting during the day, Mr. Kumar shared important company updates, then opened the floor for employees to ask questions.  To conclude the Town Hall meeting, an awards ceremony was held to recognize champions within our organization for their consistently stellar performances.  As a surprise, Mr. Kumar also presented 3 randomly-selected employees with trips to the United States to attend AST’s Annual Meeting and Celebration in January 2020.

 The day concluded with an exciting team party that lasted well into the night!

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Posted on by AST LLC Posted in Conference, Human Capital Management, Latest News — No Comments ↓

Join AST next week, June 9-12, as we attend the Oracle HCM Users Group (OHUG) 2019 Global Conference in Forth Worth, Texas.  That’s three full days of informative breakout sessions, keynote speakers, and specialized groups and tracks to learn about what’s new and emerging in Oracle HCM.  Register today!

Already registered for the event?  Be sure to add AST’s presentation to your agenda! 

Zero to Taleo in 90 Days
Session Number:  19049
Track:  Talent Acquisition & Onboarding/Offboarding
Time:  Tuesday, June 11, 2019 (4 PM – 5 PM)

In a co-presentation with Hillsborough County Aviation Authority, we’ll discuss how the Tampa International Airport was looking to move out of iRecruitment and into the cloud with a minimum for cost and time, while significantly improving recruitment processes.  The Airport selected Taleo Recruiting Cloud Service to improve recruiting efficiency and cut costs, reach hard-to-find talent, build better talent pools, and hire and train the right people quickly.  In this session, we’ll show attendees how AST and the Airport were able to deliver all of the functionality that was requested by recruiters – in just 90 days. 

Not able to attend the conference?  Click here to learn about AST’s HCM expertise, tools, and resources that can modernize your HR practices and ensure your HCM success.

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Posted on by AST LLC Posted in Employee of the Month, Human Resources, Latest News — No Comments ↓

Congratulations to Naveen A., AST’s Employee of the Month for May 2019!

Naveen is being recognized for his hard work and dedication to AST and our clients.  His leadership and diligence are instrumental to AST’s client relationships.  His current client’s CIO and Director of Apps have consistently provided outstanding feedback regarding Naveen’s work and unending commitment to providing a high-touch customer experience.  

Naveen’s attention to AST’s corporate values of quality, innovation, and customer satisfaction have led to seamless delivery and flawless project execution.  His camaraderie with clients and AST’s internal project teams exemplifies what a great team player he is for our organization.

Thank you, Naveen, for going above and beyond the scope of duty for day-to-day support, as well as facilitating growth within our client relationship.

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Posted on by AST LLC Posted in Integration, Latest News, State and Local Government — No Comments ↓

During the first week of July, a 17-person delegation of high-ranking officials from the Ugandan government will visit Cook County, IL and AST to learn about the work AST has done designing and building an Integrated Justice Application Network. The delegation will consist of members from various sectors, including Federal Courts, National Police, Corrections, National IDs, and Internal Affairs.  Uganda has modelled its Justice IT initiatives off of AST’s Cook County CJIS Platform and this visit will help as they prepare to finalize their Integration Roadmap.

The delegation’s goals for this visit include:

  • Meeting with their counterparts in Cook County and the Illinois Department of Corrections to further understand Justice Partner challenges and the steps taken to overcome those challenges;
  • Better understanding the role and value that a dedicated integration platform plays;
  • Deep diving into the work that AST has done in building the Justice Network at Cook County, hearing from County and AST SMEs, as well as functional and technical resources; and
  • Touring Cook County courtrooms and County/State Corrections facilities.

Upon the delegation’s return to Uganda, the IT committee is expected to begin the, “Phasing out of existing legacy systems in Sector institutions and replace them with systems built on agile and integrated platforms with more functionality aligned to current business processes and the information needs of end users.” 

AST has been leading efforts to implement Cook County’s integrated criminal justice information platform through an initiative that seeks to improve efficiency and effectiveness of the justice process, involving a wide range of stakeholders – citizens, law enforcement, judges, prosecutors, public defenders, federal employees, and policy makers.  We look forward to sharing this successful story with the Ugandan government as it looks to integrate information systems as a means of improving institutional efficiency and service delivery.

Contact us today to learn more about our solutions for Justice and Public Safety, including our CJIS Services Library and the Automated Court Reminder System.

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Posted on by AST LLC Posted in Customer Experience, Customer Relationship Management, Latest News — No Comments ↓

Source: NetSuite

Retailers today confront challenges that are unprecedented in other industries. In fact, there’s a case to be made that retailers have experienced more change in the past few years than in the previous 100 years combined. As a result, retailers must adapt to deliver on changing customer expectations.

Those who succeed are able to differentiate themselves, while those that fail become irrelevant. The blueprint for success starts with a technology foundation that links an organization’s front- and backends, provides a single view of the customer, enables delivery of a consistently outstanding customer experience, and is flexible and scalable.

DISRUPTIONS IN RETAIL

Retail has gone through massive disruption, and the rate of change continues to accelerate due largely to the influence of the internet and cloud, which provides consumers easy access to retailers with broad product assortments and transparent prices.

Today, the consumer is in the driver’s seat. They expect information and products at any time from any location and no longer follow a linear purchasing path they expect a fast, seamless process.

As a result, retail and commerce have become “omnichannel,” combining physical stores, e-commerce, digital marketing, and mobile in an interconnected experience. And, business models are shifting as product companies become service companies and service companies become product companies.

CHALLENGES

These legacy systems are boat anchors holding retailers back on delivering more engaging experiences.

  • Aging, disconnected IT systems: A big hairball, with each system providing different data, and high costs to constantly update and integrate these disparate systems.
  • Traditional ERP systems have contributed to an IT deficit. ERP systems have historically been for the back-end. When a front-end solution was needed – like an ecommerce solution or mobile site it was simply bolted on.
  • Inconsistent data: Data has to be consistent across all customer touchpoints to ensure a seamless experience.
  • Employee impediments: Without the tools and data to provide personalized, relevant experiences, employees aren’t empowered to provide experiences that stand out to customers. Retailers need to transform themselves with connected systems that enable delivery of great customer experiences.

CUSTOMER-FOCUSED COMMERCE MUSTS

In this hyper-competitive environment, we have identified five pillars to building a unified customer experience based on the experiences of our strong base of retail customers.

  • 360° customer view: This requires having all customer data in one place, including purchase history, returns, and preferences.
  • Innovative experiences: Flexible platforms enable innovative new experiences that go beyond traditional ecommerce.
  • Intelligent order orchestration: Retailers need to be able to orchestrate orders intelligently and use inventory more efficiently to better serve customers.
  • Unlimited expansion: Retailers need scalable platforms that allow for unlimited expansion across the globe, as well as into new products and services cost effectively.
  • Single cloud platform: Because change is so fast, cobbling together and constantly upgrading on-premise systems is prohibitive. Outstanding customer experiences require a cloud platform.

NETSUITE: A MODERN BUSINESS SYSTEM FOR RETAIL

Retailers face a choice of continuing to use multiple-point solutions, using a traditional back-end ERP and bolting on front-end pieces or adopting a modern, cloud-based business system. NetSuite pulls together the back-end system of record and front-end system of engagement into a single system.

It enables retailers to deliver on all customer-focused business musts: a 360° customer view, a platform for innovative experiences, advanced order management, and a cloud-based architecture that can scale for unlimited expansion.

 
This post was originally published by CTR.  CTR was acquired by AST in January 2023. 

Posted on by AST LLC Posted in Conference, Latest News, Mulesoft — No Comments ↓

AST is at MuleSoft CONNECT 2019 in Atlanta, GA this week, exhibiting at Booth S2 and participating in CONNECT’s many hands-on workshops and training courses around designing, building, and managing integrations and APIs to best achieve business outcomes.

We are also providing demos at our booth of our MuleSoft Accelerators, which include:

  • The Order-to-Cash Automation Template, which offers real-time integration between JD Edwards ERP and CRM using the Anypoint Platform™.
  • The Oracle Cloud ERP Connector, which leverages the Anypoint Platform™ and offers the ability to rapidly integrate anything with Oracle Cloud ERP.

Contact us today to discuss how our experts can help you on your integration journey!

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Posted on by AST LLC Posted in Conference, Integration, Latest News, Oracle — No Comments ↓

With digital transformation in full swing, organizations are investing big in modernizing their businesses in the cloud.  As a result, Oracle’s integration business is rapidly expanding, and partners, such as AST, are developing new tools and solutions to accommodate the unique needs of each client. 

Oracle’s comprehensive iPaaS offering has eliminated the barriers between various Oracle and third-party ERP, HCM, and CX applications by providing a seamless connected business spanning cloud and on-premises strategic solutions.  This comprehensive and easy-to-use offering, combined with strong synergy with the rest of the Oracle Cloud portfolio, continues to help customers successfully transform and evolve their businesses by leveraging modern integration technologies, including technically forward thinking artificial-intelligence and machine learning-powered services.

On May 14 and 15, AST’s Tech Services team will join the Oracle Cloud Product Management team in Mumbai, India for a two-day Partner Summit focused on Oracle’s Integration Cloud!  Our teams will meet and discuss:

  • Leveraging Oracle Integration Cloud to help customers achieve their individual business goals;
  • Navigating the OIC roadmap;
  • Being early adopters of new innovations, specifically in the areas of ERP, HCM, and migration from OIC classic to OIC;
  • Understanding how to right-size OIC for each customer;
  • and more!

We are looking forward to passing this exciting knowledge onto our customers for a more personalized engagement and a transition to the cloud that is just right for the success of your business!

Contact us today to discuss how Oracle Integration Cloud can add value to your cloud roadmap and streamline your operations in the cloud.

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Posted on by AST LLC Posted in Conference, Human Resources, Latest News — No Comments ↓

Have you given considerable thought recently to the workforce diversity in your organization?

Hiring practices for organizations large and small have experienced significant change.  Job seekers no longer turn to newspaper classifieds, but rely on online job boards and social networking sites, such as LinkedIn, and organizations around the globe are focusing on diversity hiring practices as a standard across HR.  As with all other aspects of business, modern technology and automation have changed the way we recruit, hire, and retain top talent – and bigger changes are on the horizon.  These developments challenge the very nature of every role in the Human Resource (HR) department, demanding that today’s HR functions strategically and plays a critical role in making business decisions.

Among the efforts to modernize hiring across industries is the implementation of diversity hiring. 

What is diversity hiring?  Does your company employ this concept?  Are they doing it right?  Join Hilary Wagner, AST’s Director of Global Talent Acquisition, at the Data-Driven HR & People Analytics conference in New York City on May 8 for an informative talk on this HR buzzword and how your organization can employ the concept for greater results in talent acquisition and retention. 

During this session, you’ll see real data showing how diversity hiring adds value to an organization’s overall success, innovation, and profitability.  Ms. Wagner will discuss how you can enhance your referral process to get the talent acquisition team focused on diverse hiring practices that benefit the entire organization, as well as provide an overview of what diversity hiring means to your business growth and how many companies have been hiring wrong for decades!

Register for the two-day (May 8-9) conference here, and don’t miss this opportunity to discuss diversity hiring with Ms. Wager, network with peers in HR and People Management from around the globe, and hear success stories from America, Europe, and around the world!

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Posted on by AST LLC Posted in Conference, Latest News — No Comments ↓

Whether you are evaluating MuleSoft or are a long-time customer, join AST’s technology team at MuleSoft CONNECT in Atlanta, GA on May 14-15 to learn how leading brands are accelerating innovation using the MuleSoft Anypoint Platform™.

Learn to design, build, and manage integrations and APIs like an expert, get answers that solve real-world problems, and strategize on how to achieve your IT and business goals.  Be sure to stop by our booth on the expo floor to learn about AST’s award-winning integration practice, from our security expertise and 24×7 Managed Services to our MuleSoft Accelerator tools that allow real-time integration between JDE and Salesforce, and integration between Oracle Cloud ERP and nearly anything.

Missed the Early Bird Registration pricing?  Use code CONNECT-ATL-30 for 30% off your registration today!

Contact us to discuss how our experts can help you on your integration journey.  We’ll see you in Atlanta!

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