Managed Services for Applications

AST has transformed Application Service Management from SLA compliance to a focus on delivering measurable business outcomes. We enable our clients to deliver efficiencies, manage risk and compliance, and successfully grow their business.
AST’s unique service delivery model allows flexibility to harmonize service management operations at an optimized cost. Key business goals delivered include:

  • Reduction in non-discretionary spend by eliminating unplanned spend for infrastructure and application stacks
  • Reduction of incidents, increased end-user adoption, and focus on continuous improvement
  • Delivery of business outcomes that are aligned with IT and overall corporate goals allowing flexibility, resilience and prioritization on-demand
  • Consultative Approach: Our holistic approach aligns engagement model and service commitment with business needs and strategies
  • Delivery Model: Flexible model that is “Fit to Purpose”
  • End-to-End Ownership: Complete range of services across infrastructure, platform, applications, DevOps, quality assurance, training, and change management
  • Leader in Cloud Services: Significant depth of cloud solutions and service capabilities
  • Proven Tools & Methods: ITIL-driven service delivery, best-in-class service management tools, automation, pre-built process packs, and a rich knowledge repository
  • AST Autonomous Cloud Tester: AST’s proprietary solution is the first Cloud SaaS Test Automation tool to address rapid patching and new functionality deployment
  • Service Compliance Excellence: Certified in ISO27001, SOC, and DFARs, and Specialized in FEDRAMP, DCAA, DCMA, and iTAR frameworks for service management

Key Benefits of This Solution


Cultural alignment and a one-team approach reduce operational disruptions. Capacity-based and on-demand engagement models assure the availability of varied skills within the committed costs.



Shift from corrective maintenance services to preventive and value-driven services within 6 months of engagement.


Cost Effective

100% ROI delivered on every cloud service engagement. Consistent track record of delivering 30% TCO reduction within 18 months of engagement.

The City of Detroit has used AST for managed services support of our Oracle Cloud SaaS ERP and EPM licenses since August 2016. The AST Managed Services team has consistently displayed a high level of professionalism, adaptability and willingness to truly partner with the City to create solutions that both optimize the Oracle products in use and drive continuous improvement of the underlying business processes.”

Mike Jamison
Deputy CFO of Financial Planning & Analysis, City of Detroit


Case Studies

Cobham Optimizes Global Systems with AST and Oracle IaaS

Ongoing Support for Complex System Enables True Customer Service

Continued Support for Modern Platform Enables Smooth Production

Some of Our Clients