AST has transformed Application Service Management from SLA compliance to a focus on delivering measurable business outcomes. We enable our clients to deliver efficiencies, manage risk and compliance, and successfully grow their business.
AST’s unique service delivery model allows flexibility to harmonize service management operations at an optimized cost. Key business goals delivered include:
Cultural alignment and a one-team approach reduce operational disruptions. Capacity-based and on-demand engagement models assure the availability of varied skills within the committed costs.
Shift from corrective maintenance services to preventive and value-driven services within 6 months of engagement.
100% ROI delivered on every cloud service engagement. Consistent track record of delivering 30% TCO reduction within 18 months of engagement.
The City of Detroit has used AST for managed services support of our Oracle Cloud SaaS ERP and EPM licenses since August 2016. The AST Managed Services team has consistently displayed a high level of professionalism, adaptability and willingness to truly partner with the City to create solutions that both optimize the Oracle products in use and drive continuous improvement of the underlying business processes.”
Deputy CFO of Financial Planning & Analysis, City of Detroit