Category: Knowledge Base

Understanding ML & AI First defined in 1959 by Arthur Samuel as a “field of study that gives computers the ability to learn without being explicitly programmed,” Machine Learning is quickly gaining traction as speed, agility, responsiveness, automation, and personalization …

Transform the Back Office with ML & AI Read More »

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IT budgets get a boost in 2019 Worldwide IT spending is projected to total $3.8 trillion in 2019, an increase of 3.2% from expected spending of $3.7 trillion in 2018, according to the latest forecast by Gartner. IT budgets include …

2019 IT Spending & Cloud Predictions Read More »

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People – the prime movers for digital success IDC predicted that by 2017, over 50% of the IT budget would be spent on new technologies and that by 2018, digital transformation would be a key strategy for 67% of the …

End-user Focus, Key to Digital Success Read More »

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Retail’s death greatly exaggerated The last few years have seen a bevy of high-profile retailers either go bankrupt or close stores across the country, raising concern that brick-and-mortar retailers are doomed. Just this year (January through August 10), roughly 4,379 …

Your High CSAT May Not Equal Customer Loyalty Read More »

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Famous women in tech (past & present) When celebrating the heroes of technology and IT, it’s often men like Bill Gates and Steve Jobs who receive the lions-share of the glory, but women have played a significant role in the …

Give Thanks (and Jobs) to Women in Tech Read More »

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Why a business process focus is vital to successful transformation As reported in Forbes, by 2018, 67% of the CEOs of Global 2000 enterprises will have digital transformation at the center of their corporate strategies. However, according to a recent …

Transformation: One (Business) Process at a Time Read More »

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Testing then and now In the early days of software when an application ran on one platform and one type of machine with few variables, testing was a relatively straightforward process – quality assurance (QA) testing performed prior to an …

Automated Testing – A Digital Must Read More »

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IT skills gap derails transformation Digital transformation as a near-term goal has been a sought-after aspiration for some time now, and for very valid reasons. Advances in cloud, mobile, IoT, big-data analytics, AI, and machine learning have forever altered the …

Global Delivery for True Digital Transformation Read More »

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B2B companies lag behind B2C companies when it comes to ecommerce, even though experts agree that the B2B ecommerce market dwarfs that of B2C in terms of potential revenue. Salient differences between the B2B and B2C worlds are largely responsible …

B2B Catching the Ecommerce Craze Read More »

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