AST offers a full compliment of database and application administration services required to run your Oracle Applications environments smoothly. With our expertise, our Oracle Database Administration Services enable organizations to maintain complex Oracle-based environments on a reduced budget and focus on strategic projects. The value of this service offering can take on several different forms, depending on the size and experience of your organization's current support staff. However, all of our clients have several things in common:

  • They receive expert assistance when needed, while being able to reduce overall support cost.
  • Benefit from improved system performance.
  • Gain increased system availability and the assurance that experts are available to troubleshoot problems or provide shortcuts for technology issues.

The Database Administration Services AST provides include:

  • System Design & Architecture

  • New Feature Recommendations

  • Daily Oracle Maintenance

  • Disaster Recovery Planning and Testing

  • Oracle Upgrades

  • Software Installation & Patching

  • Database Creation & Maintenance

  • Application Server Configuration

  • O/S Configuration and Administration

  • Backup & Recovery Configuration

  • Storage Management

  • Oracle Database Tuning

  • Performance Tuning

  • Application System Administration

  • Platform Migration (e.g. Linux)

  • Oracle E-Business Functional Support

  • Application Server Support

Reduced Oracle Support Costs are derived from efficiencies built into our support model.

Instant Access to Expertise is the key to this service. Difficult problems come in many different shapes and sizes, potentially requiring unique expertise. Our Database Administration Model allows our clients to support complex problems with subject matter experts, as they are needed.

Piece of Mind is derived from knowing that our monitoring and emergency response is available to handle those events that threaten the availability of the database environment and require immediate action.

A Dedicated Senior DBA (within a team support structure) ensures that the proactive support you receive is based on firsthand knowledge of your systems, coupled with solid best practices. As your primary point of contact, your assigned DBA is on call to proactively respond to problems detected by our alert-based Customer Support System , as well as issues discovered in-house.

Flexibility for your IT organization. Whether it is fully staffed, hiring, open to outside help or opposed to outsourcing, AST Database Administration Services can fill the gaps that exist in any team. Our clients range from large organizations with 25 Oracle DBAs to small organizations with no budget to hire the senior-level expertise that complex Oracle environments require.
Services

Project Management
Change Management
Best Practices
Implementation
Upgrade/Migration
Training
Support
Database Administration
Integration
Data Conversion
Troubleshooting/Performance Tuning