AST Corporation

Customer Engagement Solutions for High Tech

Through extensive experience working with high-tech companies over the past 10 years, AST has developed a comprehensive customer engagement solution template designed to meet the specific needs of high tech and semiconductor companies. Solution components include:

  • Partner and Channel Management
  • Marketing and Lead Management
  • Product Configuration
  • Proposals, Quoting, Pricing and Discount Management
  • Contracting and Order Creation
  • Customer Service (Case Management, Self-Service, etc.)
  • Reporting and Forecasting
  • Security and Data Management
  • Middleware Integration

AST has proven to be a true partner in our sales transformational project. The AST team showed remarkable understanding of the semiconductor industry and brought best practices, which helped us deliver a state-of-the-art system.” – Lattice Semiconductor

High Tech Clients

High Tech Case Studies

 

AST Transforms Global Operations at Lattice Semiconductor

 

SGI Optimizes Customer Case Management with AST’s Global CX Solution

 

Service Cloud Enables Multi-Channel Customer Support at Quantum

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