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"Integrating Airport Information Systems" Airport Cooperative Research Program, September 2009

Integrating Airport Information Systems provides the basis for an airport to integrate information systems successfully. Chapter by chapter, this handbook provides the guidance needed to develop the level of integration required to ultimately develop a computer desktop interface to access the information and metrics that create a big-picture mosaic of the airport—the manager’s dashboard of the future.
 
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"Application Upgrades and Service Oriented Architecture" Oracle Corporation, April 2008

Maintenance costs, for major point releases as well as more frequent patches, is a topic that catches the attention of most ERP and CRM customers. In this whitepaper, Oracle provide a detailed look into why and how SOA-enablement will reduce cost and risk of Application upgrades. This will help you accurately understand the lifetime value of investing in SOA technology now over a “like to like” upgrade. You will see why Oracle’s recommendation to get on the “Path to Fusion” will save you maintenance dollars today. 
 

"Meet the Challenges of Globalization: Oracle E-Business Suite" Oracle Corporation, February 2008

Globalization is unstoppable.  It’s transforming entire industries and forcing organizations to rethink the business models and corporate strategies that have sustained them for decades.  With Oracle E-Business Suite, applications and technology come together to ensure that your organization can compete effectively in the world marketplace. Oracle helps you manage systems globally to lower costs, drive compliant business processes to compete locally, and deploy country-specific capabilities to operate anywhere in the world.
 
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"COTS ERP Software Implementations in the Public Sector " Journal of Government Financial Management, July 2004.

A growing number of federal, state and local government organizations are either implementing or planning to implement commercial-off-the-shelf (COTS) Enterprise Resource Planning (ERP) systems. These projects are undertaken to replace aging systems and to re-engineer operational processes for greater cost-effectiveness, efficiency and improved service to constituents.
 

"Transforming Government: An E-Business Perspective" Oracle Corporation, October 2003

Despite the fact that the government system of checks and balances is somewhat counter to “efficiency,” tremendous potential exists for rethinking the business of government to reduce cost and improve the quality of government/constituent interactions.  Thus far, most so-called “e-government” initiatives have been simply focused on internet-enabling old processes and systems.  The next step in the transformation is to examine the inter-relationships between government agencies – both processes and systems. Only when this is viewed from the perspective of the constituent experience will the true efficiencies of EBusiness be gained.
 
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"Oracle Solutions Transform State and Local Government" IDC, September 2003

This IDC white paper examines the dynamics of the state and local government sector and how information technology can be leveraged to address the challenges facing state and local governments. Specifically, this white paper:

a. Highlights the organizational and technology challenges facing state and local governments today
b. Identifies how state and local governments are responding to these challenges through the use of information technology
c. Introduces Oracle’s state and local government solutions and examines how Oracle customers have leveraged these solutions to address the challenges they face
d. Offers recommendations and best practices for decision makers at state and local government agencies
 
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"A Guidebook for Developing a Transit Performance-Measurement System" Transit Cooperative Research Program, January 2003

Much has been written about performance measurement in the transit industry. Many performance indicators and measures have been developed and used in a variety of ways in response to differing transit agency goals and objectives.    What has been lacking in the transit industry is a rigorous process for determining the most appropriate performance measures and indicators that should be used by a transit organization. In addition, traditional costefficiency indicators (e.g., operating expense per vehicle revenue mile and/or hour) and cost-effectiveness indicators (e.g., operating expense per passenger mile and/or passenger trip) are sometimes not linked to customer-oriented and community issues.