AST Managed Services Offerings

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AST Managed Services Offerings

On-Premise Oracle Applications Support 

AST provides tailored support services in an Onshore/Offshore model to meet and exceed customer requirements. Our support services cover the entire scope of managed service requirements and have been successfully delivered to more than 50 customers using our AST ITILV3-Compliant EASM Methodology.  

SaaS Cloud Services 

AST understands the unique challenges faced by customers in a cloud environment, and provides tailored support services to cloud customers that focus on meeting OEM timelines, regular patch and upgrade testing, compliance, and security.  AST provides cloud managed services to customers globally, including 24/7/365 support.  

Multi-pillar Support  

AST has verticalized support services for the entire stack of enterprise solutions, including ERP, CX, Integration, Billing and Revenue Recognition, Analytics and EPM, Point-of-Sales, and custom applications.  AST provides a single point of accountability for multi-pillar and multi-stack application footprints.  Our end-to-end managed services are specialized with domain expertise in a number of industries, including Energy, Utility, Hi-Tech, Retail, Manufacturing, Healthcare, Financial Services, and Hospitality.   

Infrastructure and Hosting Services 

AST is a certified Managed Service Partner for Oracle and Amazon Web Services.  We boast a 100% certified team of resources across IaaS, PaaS, and SaaS, as well as ISO 27001 certification, meeting all security and compliance requirements, including DCAA, DCMA, FEDRAMP, DFAARS, SOC, and GSA.  Our team provides hosting services for more than 20 geographic locations around the globe and offers flexible and outcome-driven SLA commitments.  

Platform Services 

AST’s cloud Managed Services enables customers to mature their IT development and deployment efforts on state-of-the-art platform services.  AST specializes in Oracle and AWS Platform and DevOps services.  Our platform team provides a full suite of services. 

 

 

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